Privacy Policy
Effective Date: August 3, 2026
At Ewa’s Mane (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed
- Date and time of visits
- Referring website
- Cookies and similar technologies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage your account
- Respond to enquiries and customer support requests
- Improve our products, services, and website
- Send order confirmations and delivery updates
- Send marketing communications where you have chosen to receive them
- Prevent fraud and maintain website security
- Meet legal and regulatory obligations
Cookies
Our website uses cookies to improve your browsing experience. Cookies help us:
- Remember items in your shopping cart
- Save your preferences
- Understand how visitors use our website
- Improve website performance
- Deliver a better shopping experience
You can disable cookies through your browser settings, although some features of the website may not function correctly.
Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share your information with trusted third parties only where necessary, including:
- Payment processors
- Shipping and courier services
- Website hosting providers
- Email marketing platforms
- Analytics providers
- Government authorities where required by law
Each provider only receives the information necessary to perform their services.
Payment Security
All online payments are processed securely by trusted third-party payment providers. Ewa’s Mane does not store your complete debit or credit card information on our servers.
Data Retention
We keep your personal information only for as long as necessary to:
- Complete your purchases
- Provide customer support
- Maintain business records
- Comply with legal, tax, and accounting obligations
Once your information is no longer required, it is securely deleted or anonymised.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request a copy of your personal data
- Object to certain processing activities
To exercise these rights, please contact us using the details below.
Marketing Communications
If you subscribe to our newsletter, we may occasionally send you updates about new collections, exclusive offers, promotions, and events.
You can unsubscribe at any time by clicking the unsubscribe link included in our emails.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
While we work hard to protect your information, no method of electronic transmission or storage is completely secure.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.
Email: info@ewasmane.com
We will do our best to respond to your enquiry as quickly as possible.